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Why do I need to create an account? How do I do it?
Your User Account is there to make your life easier. It allows you to easily review your past orders and makes it faster to reorder in the future (by saving your Billing and Shipping information). Your account also allows you to save products you configured to your cart, so you can easily access them in the future.
To create an account, just click here. Once your account registration is complete, our system will send out a confirmation e-mail to your registered e-mail address.
For Corporate account, select “Company” in the Billing and Shipping Information section and provide your company name and registration number.
After the registration, you can either fill in your Billing and Shipping information through your My Account Dashboard, or during the Checkout process when you place your first order.
Already configured your first product without an account, and don’t want to lose it?
Don't worry. You can also create an account after configuring a product, by clicking Checkout and then Register from your shopping cart.
How do I log in to my account? If I forgot my password, what should I do?
You can log into Gogoprint by clicking the Person icon on the top right of our website or click here . Simply fill in your e-mail address and password and click LOGIN. You will be redirected to your Dashboard.
If you forgot your password, you can click the “Forgot Your Password?” link on the Log In page. Submit your e-mail address and follow the instructions in the e-mail you receive to reset your password.
I recently created an account but did not receive a confirmation e-mail. What should I do?
First, you need to verify whether the e-mail address you provided is correct. Make sure there is no spelling mistake.
Secondly, make sure the confirmation e-mail did not end up in your spam folder. It can happen sometimes.
If you did not receive anything, please contact our customer service to help you with this.
I recently created an account but am experiencing difficulties accessing it, what should I do?
First, make sure you are logged in with the correct e-mail and password. You can verify this by clicking the Person icon on the top right corner of the website. If you are logged in, you will be directed to your Account Dashboard. Otherwise, you will see the page to Login or Register.
If you are unable to log in even with the correct email and password, try using a different browser (Google Chrome, Mozilla Firefox, Opera, Internet Explorer).
If the problem persists, please contact our customer service.
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You can also call us
+65 3159 3042