Can I send Gogoprint my artwork file to check the details before placing an order?
We will only check your file once you completed your order on the website, and make a payment. You can choose between different file check options as follows:
- Standard check (FREE): Our team will check your file regarding color, safety margin and dimensions. We will make small changes if necessary, and will send your artwork to production directly without confirmation before printing.
- Online Proof (FREE): We will email you a link to a PDF proof preview. Don’t worry, we won’t print your file until you check and approve it online. Take note that late approval can delay your order.
- Digital Proof (S$100): After receiving your Online Proof approval, we will prepare a print sample where you can check the quality. This will be ship to you using a courier service which will require 1-2 working days. You need to sign an approval in the package and send it back to us. If you have any questions on this, please don't hesitate to contact us. *Please note this is not offered for all products.
What products do Gogoprint Offer? Which papers and refinements can I select?
There are 3 different types of refinement offered by Gogoprint based on the product you select: Lamination Matte, Lamination Glossy and Soft-touch. For more information please visit our blogs
Is it possible to receive my printing products before making payment?
At the moment, this option is only offered for our Corporate customers. If you would like to order under your company and benefit from credit terms, you can apply thorugh our form here ‘Request Credit Term’
Otherwise, we will require customer to make a full payment before processing the order.
What I want is not offered on the website, how can I get the quotation?
This will be considered as a custom order. It involves customization with characteristics (paper type, refinement, format, etc.) that are not offered online. To get a quotation, please fill this form
Please note that we need 1-3 working days to check the price and get in touch with you.
I want to get a quotation but have no Gogoprint account. How should I proceed?
Except for custom orders, you can only download a quotation from our website if you have a user account. Please create an account, and configure the product you want a quotation for. Click DOWNLOAD QUOTATION after adding the product to your cart.
What's a Promotional product and how can I check the price?
Gogoprint offers a wide variety of premium products that can be use as merchandise and giveaway to promote your company. Be it a thank-you gift for your loyal customers or souvenirs for special events and celebrations.
To see our Catalog, please visit our homepage , Please select the options (Quantity, Imprinted method, Printing location and Number of Imprined colors) first in order to check the price and lead time. Or you can click at "Get Quotation" on the right hand side of the product page.