Need help? Call us at +65 3159 3042

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+65 3159 3042

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How can we help you today?

Whether you are not sure how to order or need help closing your artwork,
you can read all about it down here.

How should I prepare my artwork? Are there any particular requirements or recommendations?

The way you prepare your artwork is crucial, because it directly impacts the quality of the final product. To maximize quality, your artwork will need to follow a couple of basic guidelines.

We have listed the main artwork requirements for you on this checklist. It is IMPORTANT that you take note on these recommendations to ensure the best printing quality for your products.

How should I upload my artwork?

To upload your artwork, please click "Upload Now" on the Ordering page. If you don't have the file yet or you miss this step, you can proceed to Checkout first and upload the file later under "My Orders" in your Dashboard,

If you encounter any issue to upload your artwork file, please call us at +65 3159 3042, OR send us an email containing your artwork file and order number

What is the basic guidelines for setting up my artwork?

To create a print-ready file, it is best to configure all the settings before you start to design. This involves setting the correct dimension (size) of your artwork, bleed and safety margin, correct color mode and resolution. For more information kindly visit our blogs

What color can I choose when printing with Gogoprint?

Gogoprint uses CMYK color mode for all of our products except for promotional items that requires Pantone/Spot color. To learn about the code and their difference, please check our blog

To avoid color deviations, we advise to check the color mode of your artwork before placing the order. Any color mode will automatically convert to CMYK once you upload the file online.

How can I check the resolution of my artwork?

Not all software will allow you to check the resolution, especially if you use an online design software. Any images in your digital artwork, including logos, must meet a certain DPI threshold in order for the final print to look wonderful as you want it to be.

To learn on how to check the resolution of your artworkor, please visit our blogs

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Our team will help you select the right product and get your order delivered in no time.

You can also call us

+65 3159 3042